Refund & Returns Policy

Every order is carefully inspected and securely packed before dispatch.

Damaged or Defective Items

If your order arrives damaged or has a manufacturing defect, we will arrange a replacement. Please provide a complete and unedited unboxing video showing the sealed package, opening process, and product condition.

Claims must be reported within 24 hours of delivery. Without valid video proof or after the 24-hour period, replacement requests may not be accepted.

Returns & Exchanges

We do not accept returns or exchanges due to change of mind or personal preference.

If an exchange is exceptionally approved, the item must be returned in its original condition and packaging. Return and replacement shipping costs will be the customer's responsibility, and any damage during return transit will not be covered.